Turn every return into recovered revenue.
Retriev is the AI agent built for mid-market and enterprise e-commerce. It operates the full downstream workflow — from return request to final disposition — so your team doesn't have to.
Try the engine
Route a return in under 30 seconds
Pick a condition grade and price, then hit “Route Return” to see exactly how Retriev's disposition engine classifies the item and estimates recovery value.
Select a condition and price, then hit “Route Return” to see the disposition decision.
Return cost calculator
Three inputs. One number that matters.
Drop in your monthly orders, return rate, and average order value. We'll show your refund exposure, what Retriev recovers after the 15% fee, and the gap versus traditional 10% liquidation — annualized.
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Sharable inputs
Every adjustment is mirrored into the URL — paste the link to a Facebook-group analyst and they pick up exactly where you left off.
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Real disposition-engine math
No back-of-envelope estimate. The 75% net recovery and 10% liquidation baseline come from the same constants running your queue.
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Twitter-ready share card
Hit share and post a one-line proof point — what you would save per month and per year against your current liquidation channel.
How it works
From request to recovery — without a human in the loop
Request ingested
Retriev monitors your return queue in real time, capturing every incoming request the moment it appears — no manual triage.
Intelligent disposition
Each item is routed toward the highest-value outcome — resale, refurbishment, or responsible disposal — based on condition, velocity, and margin data.
Carrier negotiated
Pickups are negotiated live. Retriev selects the optimal carrier, lane, and timing to minimize cost per return unit.
Revenue recovered
Every disposition closes a recovery loop. Granular reports show exactly where losses were stemmed and how much value was recaptured — see the ROI Dashboard.
The gap in the market
Most returns software stops at the label.
Retriev picks up from there.
Consumer-facing tools like Loop Returns and AfterShip handle label generation and the buyer portal. That's where they end. Retriev operates the full downstream workflow — the part that actually determines whether a return costs you money or earns it back.
Core capabilities
Everything the downstream needs — nothing it doesn't
Autonomous disposition logic
Goes beyond label printing. Retriev applies real-time item-level logic to route each return toward resale, refurbishment, or disposal — automatically, at scale.
Live carrier negotiation
Retriev negotiates pickups in real time — selecting carrier, lane, and timing to compress cost per unit without requiring a procurement team.
Financial recovery analytics
Granular, per-disposition reporting so merchants see exactly where return losses are being stemmed — and can demonstrate the ROI of their reverse logistics operation.
Around-the-clock monitoring
No return sits idle waiting for a staff member to log in. Retriev watches every queue continuously and acts within minutes of each new submission.
Live demo
See exactly where return losses are stemmed.
Explore Retriev's financial recovery dashboard — 30-day recovery by channel, cumulative value recaptured, and ROI vs. processing cost. Powered by the same disposition engine that runs on your return queue.
Who it's for
Built for operators who can't afford to lose on returns
Mid-market direct-to-consumer brands with 16–30% return rates who cannot justify a dedicated reverse-logistics operations team.
Retailers managing returns across multiple brands or sub-labels who need consistent disposition logic without multiplying headcount.
Third-party logistics providers handling client returns at volume who need autonomous processing to protect margins.
McKinsey estimates more than $200 billion in annual reverse logistics costs across North American e-commerce.
Retriev is purpose-built to convert that cost center into measurable business value — without adding headcount.
Early access
Ready to stop losing money on returns?
Retriev is onboarding enterprise and mid-market partners now. Reach out to learn how autonomous reverse logistics can recover revenue for your operation.
Request access → retriev@polsia.app